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Life Management Skills, Workforce Development, and Job Readiness Training

The Workforce Development Program (WFD) is an integral part of the Transitional Employment Program (STEPS). We all work together to stabilize, support and inspire our guests. The Workforce Development Program includes soft skill and technical (hard) skill development. We use a combination of instruction, classroom discussion, videos, readings and activities to provide all participants with a practical understanding of how to apply their learning in real time to get, thrive in, and keep a job.

“In a safe space, STEPS Employment Specialists facilitate learning, and encourage vulnerability and deep reflection, setting our guests on a path toward a more stable life.”

Melissa Hersh, Director of Workforce Development & Transitional Employment

Employment Services for Father Alfred Center Guests (Phase III of Recovery)

As originally conceived, the Workforce Development Program was created as a strategic part of every guests’ recovery plan. Our main purpose is to prepare guests for the challenges of re-entering the productive society, whether that be through employment, volunteer opportunities, or continuing education. It also includes finding and keeping a job (or other opportunity) as they continue their recovery journey and regain their health. We build resilience and support their stability. this integrated approach to healing, “Phase III”, as it is commonly called, remains a powerful opportunity for the men to reflect more deeply on their recovery, examine what has worked, connecting with new insights about themselves, what lasting changes they want to make and how to access tools and practices that will guide them through a successful transition back to employment stability.

The three-week curriculum includes both power (soft) and hard skill development. It includes a combination of classroom instruction, worksheets, videos, assessments, small group activities, journal reflections, and lots of conversation. Through the three-week, interactive classroom experience, the guests explore their values, purpose, and new ways of approaching a productive life and their newfound health. Through resiliency practices and a purposeful future,, our guests are supported in maintaining their sobriety and regaining stability, financially and spiritually. 

The first two weeks of STEPS are entirely focused on power or soft skills including emotional intelligence, values and goal-settings, neuroscience and its connection to emotional regulation, and communications skills. Once this groundwork is firmly in place, we spend the last week on preparing the guests for their next phase of recovery including: building a resume, searching for paid employment or volunteering and interviewing skills.

Resume Clinic

In collaboration with St. Anthony’s Welcome Center, the STEPS Team has created drop-in hours to assist community guests with crafting professional resumes, applying online for jobs, and completing Transitional Employment Interest Forms.

  • Where: Guests can come to The Welcome Center, the blue tent in front of 150 Golden Gate Avenue and are referred by a Guest Navigator to an Employment Specialist from the STEPS Team.
  • When: Drop-in hours are Tuesday & Thursday mornings from 9 am to 11 am. Guests are seen on a first come, first see basis. Follow-up appointments can also be scheduled until a resume is completed and other assistance is provided.
  • How: We provide a simple template and help guests gather and organize their work history. Sometimes guests need to update an old resume or create an electronic version from a paper copy. The Employment Specialist will also explain the application process for transitional employment positions and help guests complete an Interest Form.

Please note: Signing up for the TE program is not the same thing as applying for a job. Completing a job application includes accessing our Job Board (from the website), setting up an online account and submitting a formal application with resume.

Women’s Services

STEPS will soon be providing workforce development training to the women we serve at the Oasis Hotel. Currently we offer one-on-one coaching and support. In the future, we will deliver cohort training opportunities that prepare women for re-entry to the workforce. This will include all or some of the topics from our three-week “Phase III” program, based on the needs of our guests.

Job Readiness Boot Camp (1-Week Immersive Course)

Job Readiness Boot Camp is a one-week immersive workshop that offers essential tools to preparing for and finding a livable wage job. Participants will create a professional electronic resume and learn how to write a compelling cover letter. They will also gain awareness about emotional intelligence and regulation, build their communication skills, practice interviewing, learn professionalism strategies to keep a job and build their work history, and tools to improve their financial literacy.

Bilingual Services

In response to the growing need for bilingual training and support services, we have created a new Bilingual Employment Specialist position. In March 2024, we welcomed Nayelie Zazueta to the team. Nayelie will be facilitating classes in English and Spanish, translating materials/workbooks, helping guests craft resumes, and will be available for follow-up appointments.

Aftercare Services

The STEPS Team continues to support our guests upon completion of training and even after they secure a job. Through after Care Services, we track their progress, provide drop-in hours or appointments to update their resume, practice interviewing, or provide assistance with job applications. Once a job is secured by a guest, we keep in touch at 30, 60, 90 days, 6 months to support their success. We also provide ongoing job coaching, especially if they are employed at St. Anthony’s.

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