Teaching Assistant Volunteer

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Department: Tenderloin Technology Lab

Our mission is to provide residents of the Tenderloin and other nonprofits with important technology and vocational skills that increase opportunities for employment, access to essential community resources, and connections with family and friends.

Teaching Assistant Volunteer: Under the supervision of the Assistant Manager, the Tech Lab Teaching Assistant volunteer works to identify and address educational needs and goals of Tech Lab guests within our Education Program. This position involves direct customer service with guests which includes setting a welcoming and respectful tone in the classroom, ensuring a positive Tech Lab experience and pleasant learning environment for guests. The Teaching Assistant will assist single or multi-session courses (MS Windows 8.1 Navigation, MS Word, Excel, Internet Intro, Gmail, File Management, and Social Networking), assist in teaching courses, and help students resolve technical-related questions. Teaching Assistant must be willing to work with a variety of student abilities to meet everyone’s needs. This position requires a strong background in the area that they will be teaching, with the understanding that this is a free service offered to the residents of the Tenderloin.

Duties & Tasks:

  • Provides instruction and assistance to students in the use and application of computer aided learning.
  • Provides assistance to students in accessing and utilization of computer resources, e.g., learning modules, Internet research.
  • Assists in the preparation of lesson plans and teacher’s preplanning sessions.
  • Assists the teacher in performing duties such as setting up the projector and displays of student activities within the learning environment.
  • Cooperation with staff, guests, and other volunteers.
  • Protect confidentiality of the personal information shared as part of exercising lessons, the privacy of our guests/students and not share such information with other parties.
  • Periodic check-ins via phone, email, or in person with Assistant Manager if ever necessary.

Skills Required

  • Appropriate experience in chosen software (e.g. MS Word, MS Excel, etc.) and creativity in teaching methods.
  • Excellent interpersonal, written and verbal communication skills.
  • Strong crisis and conflict de-escalation skills.
  • Experience or ability engaging with diverse and low-income populations.
  • Ability to train clients in basic computer skills, including Internet and Email.
  • Ability to volunteer with minimal supervision and in a fast-paced, multi-tasking environment.
  • Ability to be polite, patient, tactful, and firm with clients the program serves.
  • Excellent volunteer habits: punctual, reliable, cooperative, and team-oriented.
  • Commitment to St. Anthony’s Statement of Values and desire to volunteer for a social service agency serving people who are homeless and low-income.


3 month minimum. 

Weekly shift preferred, but not required.

Available shifts:
 10:00 AM to 11:30 AM Being punctual is very important. Repeated failure to report on time may result in dismal from St. Anthony’s.

Important Dates:

Application Deadline: Open until filled Please note: We do not hold class during the month of August. This position begins September 10th.
Interview: Interviews will be scheduled and conducted as applications are submitted
Orientation: Next scheduled Individual Volunteer Orientation following successful interview
First Volunteer Shift: Week following successful interview

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provides digital justice through computer access and education for 105 guests