Department: Tenderloin Tech Lab
Our mission is to provide residents of the Tenderloin with important technology and vocational skills that increase opportunities for employment, access to essential community resources, and connections with family and friends.
Tech Lab Teaching Assistant:
Under the supervision of the Educational Coordinator, the Tech Lab Teaching Assistant volunteer works to identify and address educational needs and goals of Tech Lab guests within our Education Program. This position involves direct customer service with guests which includes setting a welcoming and respectful tone in the classroom, ensuring a positive Tech Lab experience, and pleasant learning environment for guests.
The Teaching Assistant will assist single or multi-session courses (MS Windows 8.1 Navigation, MS Word, Excel, Internet Intro, Gmail, File Management, and Social Networking), assist in teaching courses, and help students resolve technical-related questions. Teaching Assistant must be willing to work with a variety of student abilities to meet everyone’s needs. This position requires a strong background in the area that they will be teaching, with the understanding that this is a free service offered to the residents of the Tenderloin. The guests value relationship building with the volunteers.
Duties & Tasks:
- Provides instruction and assistance to students in the use and application of computer aided learning.
- Provides assistance to students in accessing and utilization of computer resources, e.g., learning modules, Internet research.
- Assists in some preparation of lesson plans and teacher’s pre-planning sessions.
- Light research of new tech applications, programs, and mediums.
- Cooperation with staff, guests, and other volunteers.
- Protect confidentiality of the personal information shared as part of exercising lessons, the privacy of our guests/students and not share such information with other parties.
- Periodic check-ins/ debriefs via phone, email, or in person with Program Coordinator if ever necessary.
- Minimum age 16.
- Some experience tutoring or teaching desired but not required
- Strong computer skills (MS Word, Excel, and PowerPoint strongly preferred).
- Active listening skills.
- Emotional intelligence and awareness.
- Can translate/ speak any of these languages: Spanish, Cantonese/ Mandarin, Russian, Arabic, Vietnamese, and Tagalog.
- Experience or ability in working with diverse and low-income populations, who may be nervous or anxious with new technology or the subject matter.
- Great initiative and proactive.
- Ability to be polite, tactful, and firm with guests the program serves, including the ability to maintain professional boundaries at all times.
- Adaptable to students’ individual learning styles and facilitates students’ learning.
- Punctuality and consistency.
- Commitment to St. Anthony Foundation Statement of Values and desire to volunteer for a social service agency serving people who are homeless and/or low-income.
3 Week minimum. 4 days a week expected. 2-hour shifts.
- Monday: 10AM – 11:15AM
- Tuesday: 10AM – 11:15AM
- Wednesday: 10AM – 11:15AM
- Thursday: 10AM – 11:15AM
Application Deadline: Open until filled.
Interview: Scheduled following approved application.
Orientation: Next scheduled Individual Volunteer Orientation following successful interview.
First Volunteer Shift: Week following successful interview