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Help bridge the digital divide in San Francisco by volunteering at the Tech Lab! Here’s how you can get involved:
Support Specialist
Tech Lab Support Specialist volunteers work to identify and address needs and goals of Tech Lab guests. This position involves direct customer service with guests: setting a welcoming, respectful tone, ensuring a positive Tech Lab experience for guests, following guidelines and adhering to policies, while also helping to create a harmonious and pleasant environment.
Additionally, volunteers will work 1-on-1 with guests to answer technical related questions and help overcome computer related anxiety. You must be open to answering questions dealing with the task the guest is trying to master. This will range from problems they encounter navigating the computer to writing a resume.
Schedule:
Monday — Friday
Shift 1: 9:00am — 12:00pm
Shift 2: 1:00pm — 4:00pm
Questions?
Contact our Volunteer Services team at any time!